NeedHave

Terms & Conditions

Last updated: 12 May 2026

These Terms & Conditions ("Terms") govern your use of the NeedHave platform (mobile app and website at needhave.in) operated by Codify Apps Private Limited ("we", "us", "Company"). By registering or using NeedHave, you agree to these Terms in full.

1. Eligibility

You must be at least 18 years old and using NeedHave for legitimate business purposes. NeedHave is a business-to-business (B2B) platform — it is not intended for personal, household, or consumer use. By registering, you confirm that you represent a business entity or are a sole trader.

2. Account Registration

  • You register using your WhatsApp-enabled mobile number. You are responsible for keeping your account secure.
  • Each phone number may be associated with one account. Accounts are personal — you may not transfer them.
  • You must provide accurate information. Providing false business details may result in immediate suspension.
  • Store owners may add team members within their plan limits. Each team member is bound by these Terms.

3. Use of the Platform

You may use NeedHave to post trade listings (IHave) and trade requests (INeed), receive automated matches, exchange quotes with other businesses, and communicate through the platform. You agree not to:

  • Post false, misleading, or fraudulent listings.
  • Use the platform for personal (non-business) transactions.
  • Harass, threaten, or defame other users or businesses.
  • Attempt to circumvent the platform by taking counterparties off-platform to avoid paying for NeedHave services.
  • Scrape, crawl, or extract data from NeedHave without written permission.
  • Use automated tools to post listings or make requests at scale.
  • Attempt to gain unauthorised access to any account or system.
  • Upload malicious code, spam, or content that violates applicable law.

4. Pricing, Transactions and Fraud

NeedHave is a discovery and communication platform only. We are not a party to any trade transaction. All pricing, delivery terms, and payment arrangements are agreed directly between buyer and supplier entirely outside NeedHave.

Zero liability for fraud or disputes: NeedHave bears absolutely no liability for any fraud, misrepresentation, non-delivery, payment default, counterfeit goods, or any other dispute arising between buyers and suppliers — whether or not the initial contact was made through NeedHave. You trade entirely at your own risk. We do not verify the identity, creditworthiness, or legitimacy of any business on the platform. Performing your own due diligence before any transaction is your sole responsibility.

5. Content Ownership

You retain ownership of the content you post (listings, descriptions, photos). By posting, you grant NeedHave a non-exclusive, royalty-free licence to display and process that content solely for the purpose of operating the platform. We will not use your business data for advertising or sell it to third parties.

6. Platform Availability

We aim for high availability but do not guarantee uninterrupted access. We may suspend service for maintenance, updates, or if we detect abuse. We are not liable for losses arising from downtime.

7. Subscription and Plans

Access to NeedHave may require an active plan. Plan details (pricing, duration, user limits) are agreed at the time of purchase. Plans are non-refundable once activated. We reserve the right to change plan pricing with 30 days' notice.

8. Account Suspension and Termination

We may suspend or terminate your account without notice if you breach these Terms, engage in fraud, or your account is reported for abuse. You may delete your own account at any time via Profile → Delete Account. Upon deletion, all personal data is removed in accordance with our Privacy Policy.

9. Disclaimer of Warranties

NeedHave is provided "as is" and "as available". We do not warrant that the platform is error-free, that matches are accurate or exhaustive, or that any business you connect with is legitimate. You use the platform at your own risk.

10. Limitation of Liability

To the maximum extent permitted by Indian law, Codify Apps Private Limited shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of NeedHave, including but not limited to lost profits, failed transactions, data loss, or any loss resulting from fraud by another user. Our total aggregate liability to you shall not exceed the amount you paid us in the 3 months preceding the claim.

Specifically, and without limitation: we are not responsible for fraud perpetrated by any buyer, supplier, or third party you encounter on NeedHave; for goods not delivered or delivered in a different condition than described; for payments made outside the platform; for the accuracy of any listing, rating, or vouch shown on the platform; or for any financial loss of any kind arising from a transaction facilitated or introduced through NeedHave. By using NeedHave you expressly agree to hold Codify Apps Private Limited, its directors, employees, and agents harmless from all such claims.

11. Governing Law and Disputes

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of India. We encourage you to contact us first at [email protected] to resolve disputes informally.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of NeedHave after changes are published constitutes your acceptance of the revised Terms. We will notify you of significant changes via the app or WhatsApp.

13. Contact

  • Email: [email protected]
  • Company: Codify Apps Private Limited, India
Privacy Policy  ·  Back to NeedHave